
In doing this work for nearly 20 years, we're quite sensitive to the reporting needs of clients, and it has always been a little tricky to find the right balance.
Some clients love our high-touch approach and appreciate the frequency with which we send out reports, suggestions and more. Other clients get overwhelmed by the volume of communication and tend to zone out, even when what we provide is highly actionable.
Starting in June, we are now consolidating some of our work into a single Monthly Reporting Summary deliverable. So while we are working on your behalf all month long, we are going to roll up all that work into a single report, delivered right around the end of the month.
While this isn't the sexiest update, we think it provides value, lowers friction and improves the work we do. Hope you agree!
Thank you for the trust and confidence you've placed in us!

